The Best Salesforce Training Courses and Resources
Salesforce is a customer relationship management (CRM) cloud platform. That’s quite a mouthful, but the concept is simple. It is based on the idea of keeping customers happy, improving productivity, and managing workloads effectively.
The majority of CRM platforms have similar functionality and tools, but Salesforce is the best in the business. If you want to learn Salesforce for your enterprise, use this guide to find out how to get the Salesforce training you need. Let’s get started.
What Is Salesforce?
Salesforce is a network of cloud-based services that offer tools for enhancing customer experience. In an enterprise context, cloud services refer to a wide range of business solutions that companies and their customers can access over the Internet, without any hardware.
Salesforce’s collection of cloud-based solutions include Tableau CRM, an analytics cloud tool that works with Salesforce Sales Cloud to help companies increase sales, as well as Pardot and Salesforce Marketing Cloud for marketing automation services. And with the Community Cloud, companies can easily create online meeting spaces for connecting customers, employees, and partners with the company’s products and with each other.
Finally, Salesforce Platform offers a selection of tools for developers to create cloud-compatible applications, similar to plug-ins in WordPress or extensions in Google. If you’re keen on pursuing a software-related career track in computer technology or cloud computing, you should learn how to build a Salesforce app on Salesforce Platform.
What Jobs Use Salesforce Skills?
The demand for Salesforce talent is huge. Hiring managers in various industries are looking for candidates with Salesforce skills to fill several roles, including the four below.
- Salesforce Administrator Jobs. The role of a Salesforce Administrator is to use the platform to automate complex business processes, create reports and dashboards, and train others to use Salesforce. On average, Salesforce administrators make $91,313 per year.
- Salesforce Business Development Representative Jobs. These employees use Salesforce to help businesses find new leads, handle sales inquiries, and meet the demands of current and future customers. A tech sales bootcamp can give you the skills to qualify for this position, which comes with a $54,000 salary.
- Salesforce Technical Architect Jobs. Technical architects work with sales and engineering to make sure that Salesforce is maximizing the value that a company’s products and services are bringing to customers. Technical architects can expect to make around $129,000 per year.
Steps to Learn Salesforce
If you’re already familiar with Salesforce but have no idea how to use it, we’ve got you covered. Below are five steps you can take on your journey from a beginner to an expert Salesforce user.
1. Explore Trailhead
One of the best ways to learn Salesforce is through Trailhead, the company’s own learning platform. Just open up the website, navigate the learning options, and choose the one that best serves your needs. The best part is that it’s completely free to learn online.
2. Familiarize Yourself with Salesforce
Once you’ve finished your Trailhead journey, download the platform, get registered, and start exploring what Salesforce has to offer. Spend a few minutes every day getting used to it, and you’ll know the ropes in no time.
3. Practice Consistently
As with all things, practice is key. If you’re looking to become an expert at Salesforce, make sure you can navigate the whole suite of Salesforce products. But don’t get too far ahead of yourself. Master one before moving onto the next.
4. Salesforce Courses
Those serious about mastering the platform should take Salesforce training courses and earn a certificate. Certificates not only look good on your resume, but they also show that you have the knowledge and skills needed for the role. As the third-most in-demand technology skill, Salesforce is worth the time it will take to get certified.
5. Keep Learning
Never stop learning, especially with Salesforce. The company is always adding new and improved products and services to its platform, so keep up with it and be on the lookout for new opportunities to increase your knowledge and skills.
The Best Courses and Bootcamps to Learn Salesforce
Some of the best courses and bootcamps for learning Salesforce are online. We look at a few of them below.
Administration Essentials for New Admins (Trailhead Academy)
This Trailhead Academy course will give you a good idea of what Salesforce is about and how to use it effectively. If you want to become a Salesforce Certified Administrator you can register for a five-day in-person course, a Trailhead virtual boot camp, or both.
Learn Salesforce (Udemy)
This free tutorial is designed for app developers who want to get their hands dirty. Once you’ve completed the four hours of video content, you will know how to build an application using declarative syntax, and understand the high-level requirements of Salesforce.
How To Learn Salesforce (YouTube)
This resource has everything you need for Salesforce training. While technically not a course, this tutorial can prepare you for one. In addition to reviewing the basics and delving into admin configuration, the video directs you to resources where you can find things like questions and answers for a coveted Salesforce interview.
CRM: Salesforce Masterclass (Reed)
Comprising over 60 video lectures, this course will teach learners of all levels how to become an expert on the Salesforce platform. It will take just 15 hours of your time to finish the course, and you’ll be awarded a certificate for your efforts.
Salesforce Certification Training Bootcamp (Simplilearn)
Created by professionals for professionals, this online bootcamp and certification program will teach you how to manage and build applications for Salesforce.
You will learn how to apply all the fundamental components of the platform through 78 total hours of instruction and 30 hours of hands-on practice with Salesforce Lightning. If you want to bump up your annual salary to $87,000, or even go as high as $160,000, this course is for you.
Business Development Bootcamp (SV Academy)
How does a free online bootcamp, which you can take from anywhere in the world, sound to you? Available as a four-week full-time course or 12-week part-time course, SV Academy is offering this bootcamp to Salesforce enthusiasts who want to learn the skills needed to become an expert business development representative.
Tech Sales Training Bootcamp (Flockjay)
This 10-week online bootcamp is targeted at students who want to break into the tech sales game. One of the tools this course uses in Salesforce, so you can learn the platform and advance your career at the same time.
No degree or previous tech sales experience is required. The $5,000 tuition may seem like a hefty price tag, but Flockjay offers students a couple of different payment plan options.
Salesforce Administrator Bootcamp (LearnSFDC)
Ever dream of working for Salesforce or as a company’s Salesforce administrator? Well, this five-day, hands-on course will teach you everything you need to know about configuring and managing Salesforce. Best of all, the Salesforce Administrator certificate that you’ll earn upon completion of the course will get you closer to achieving that dream.
Why Learn Salesforce?
The reason you should learn Salesforce is simple. Employees who specialize in one or two areas and become experts in them are more likely to land high-paying jobs with respectable companies.
As more businesses adopt Salesforce as their CRM platform, it is becoming an ever smarter career move to learn Salesforce, take Salesforce training courses, and earn a certificate. Doing so will help you gain the right expertise for some of the best tech jobs out there, making you and your resume more attractive to recruiters.
Salesforce also has big plans for the future, so why wait? Getting on board with the leading cloud technology platform in the world right now could be the best decision you ever made.