How to Become a Product Manager

If the project manager is involved in the beginning of a project, they will be heavily involved in writing the initial project proposals to get everything started. This might involve working closely with account managers or other business-centric members of your company as well as active communication with the client. This last part is crucial as the clients’ needs need to be understood and their expectations adjusted and met.

Hand in hand with that is project planning. This involves a clear definition of what a project should be able to do at its completion, along with a clear definition for its success so that it can be accurately tested. 

When will we have the product designed correctly? Do we have a product people need? When should the early stage of development be completed? Product management skills are necessary to turn these questions into goals. 

Then to ensure that the goals are given time frames for completion along with any other milestones or events to schedule (such as when software would be released to the client if done so iteratively). 

As there will inevitably be some unforeseen events that affect a project and its timeline, the project manager needs to use their knowledge and experience to prepare for those events as best as they can. 

Once the project begins, they’ll actively engage in project monitoring as it runs. Tracking the project continually means making sure things are on schedule and trying to get ahead of any potential problems before they happen. These problems could be anything from an expected bug to a key developer taking ill. 

Part of that monitoring means documenting the project at every step. In addition to accountability for the project, this makes sure if any future information is needed it is available and accurate. This documentation might make its way into any final client presentations as well.

As the main point of contact for a project, the project manager acts as the liaison between your team and the client. By having one source of truth on the team, communication is more effective and accurate and prevents your team by being bombarded with (well-meaning) questions from the client. Being that one source of truth is also a good way of ensuring high fidelity at every step of the project. As you can imagine, that involves being meticulously accurate with information about it.

A long software project can sometimes be a slog. To avoid having a “death march” (a common industry term for software projects that have no good end in sight), the project manager needs to keep team morale up. 

This doesn’t mean being a cheerleader, rooting everyone on from the sidelines (but sometimes it can involve this). It does mean making sure the project’s goals are clear and attainable with important milestones acknowledged and celebrated. 

This also means keeping a close eye on team mental health and watching out for anyone approaching burnout (and getting them the help they need).